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Independent/Customized Travel Services Agreement

TERMS & CONDITIONS FOR INDEPENDENT/CUSTOMIZED TRAVEL

Booking Terms & Conditions

Updated January 3, 2026

Agreement Overview

This agreement sets forth the terms under which Italian Travel Artisans, doing business as Italia Dolce Vita and Italy with Me (“Company”), a registered seller of travel in Florida (ST#37794), provides customized travel services for all travelers listed on the booking form (“Traveler(s)”).

Customized Travel Services

Company acts as agent for independent service providers. We design personalized Italian travel experiences, including accommodations, dining, transportation, tours, wine and culinary experiences, and 24/7 travel support.

Liability Limitations

Company is not liable for injury, property damage, delays, or irregularities caused by third-party providers. By using our services and making payment, Traveler(s) agree to hold Company harmless and seek claims from providers directly after arrival.

Payment Terms

  • Planning Fee: $250 non-refundable for up to 2 travelers, plus $100 per additional traveler. Applied toward final trip cost.
  • Deposit: 30% due at proposal acceptance (non-refundable; may vary for peak season).
  • Second Payment: 60% due 90 days prior to departure.
  • Final Balance: Due 30 days prior to departure.
  • Expedited Bookings: Full payment required if booked within 60 days of departure.
  • Accepted Payments: AMEX, VISA, MASTERCARD (no fees), or bank transfer.
  • Late Payment: Unpaid balances by due date may result in cancellation and forfeiture of deposit.

Cancellation Policy

  • Written cancellations required.
  • Processed within 5 business days, effective on date of written acknowledgment.
  • Penalties:
    • 90–60 days before start: 50% penalty
    • 59–30 days before start: 75% penalty
    • 30 days or less: 100% penalty
  • Non-Refundable: Planning fees, vendor deposits, processing fees, and non-recoverable supplier costs.
  • Train Tickets: Non-changeable and non-refundable once issued. Changes require new ticket purchase.
  • Hotels: Nonrefundable from booking.
  • No Shows/Incomplete Travel: No refunds for abandoned or incomplete travel.

Travel Insurance

Comprehensive travel insurance is strongly recommended. Declining insurance requires a signed waiver (see italiadolcevita.com).

Travel Documentation

Travelers are responsible for valid passports (6+ months beyond return), visas, and health requirements. Names must match passports. Name errors may require rebooking at Traveler’s expense.

Modifications & Changes

  • Date Changes: Up to 60 days prior, $150 fee per change plus any cost difference.
  • Itinerary Changes: $50 fee per modification before final documents.
  • Air Tickets: $50 fee before ticketing; $300+ after ticketing plus fare differences.
  • Train Tickets: Non-refundable, non-changeable once issued.

Force Majeure

Company is not responsible for disruptions beyond control (e.g., disasters, pandemics, strikes, war, supplier default). Standard cancellation terms apply, but Company will assist in rebooking when possible.

Traveler Responsibilities

  • Review all documents upon receipt
  • Pay tourist taxes and local fees directly
  • Maintain travel insurance
  • Follow health/safety requirements
  • Disclose relevant medical conditions

Assumption of Risk

Travelers assume all risks and release Company from liability for medical costs, injuries, or damages from travel activities. No refunds for unused services if trip is interrupted.

Communication

Primary communication via email and text. 24/7 support provided during travel.

Dispute Resolution

Claims must be made within 30 days of trip completion. Legal action within one year. Disputes resolved by binding arbitration in Sarasota, Florida (AAA rules).

Acceptance

By signing and/or making payment, Traveler(s) accept these terms. Terms subject to change without notice.Italian Travel Artisans, Inc
Updated January 3, 2026

Copyright © 2018 Italia Dolce Vita - All Rights Reserved.

Registered & Bonded in the State of FloridaST37794

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